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Returns policy

Luxe Decor’s returns policy generally outlines how you can return items, the conditions for returns, and any associated costs. While specifics can vary, here's a general overview of what you might find in their returns policy:

  1. Return Window: The time frame within which you can return items, often ranging from 14 to 30 days from the date of delivery.

  2. Condition of Items: The requirement that items must be in their original condition, unused, and in the original packaging for a return to be accepted.

  3. Return Process: Instructions on how to initiate a return, which may include contacting customer service, filling out a return form, or obtaining a return authorization.

  4. Return Shipping Costs: Information on whether you or Luxe Decor will bear the cost of return shipping. Sometimes, return shipping is free, but often, customers may need to pay for return shipping.

  5. Refunds and Exchanges: Details on how refunds are processed, including any restocking fees, and whether exchanges are allowed.

  6. Non-Returnable Items: A list of items that cannot be returned, which might include custom orders, clearance items, or personalized products.

  7. Refund Timeline: How long it typically takes for a refund to be processed once the returned item is received.

For the most precise and up-to-date information, you should review Luxe Decor’s official returns policy on their website or reach out to their customer service team

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