Shipping Policy
Welcome to our Shipping Policy! We are committed to ensuring that your jewelry arrives safely and on time. Below you'll find all the details about our shipping practices, including delivery times, costs, and tracking information.
1. Shipping Destinations
We currently offer shipping to the following destinations:
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United States
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Canada
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United Kingdom
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Australia
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Europe
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Other International Locations
If you have questions about shipping to a specific location not listed, please contact our customer service team.
2. Processing Time
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Order Processing: Orders are typically processed within 1-3 business days. During peak times or promotional periods, processing may take a little longer.
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Custom Orders: Custom or personalized items may require additional processing time. Estimated delivery times will be provided during checkout.
3. Shipping Methods and Delivery Times
We offer a range of shipping options to meet your needs:
United States:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 2-3 business days
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Overnight Shipping: 1 business day (orders must be placed by 12 PM EST)
Canada:
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Standard Shipping: 5-10 business days
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Expedited Shipping: 3-7 business days
Other International Locations:
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Standard Shipping: 10-20 business days
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Express Shipping: 5-10 business days
Delivery times are estimates and may vary depending on location, weather conditions, and other factors.
4. Shipping Costs
Shipping costs are calculated based on the weight and destination of your order. The shipping cost will be displayed at checkout before you confirm your order.
Free Shipping: We offer free standard shipping on orders over $X (amount varies by location).
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier's website.
6. Contact Us
If you have any questions or need assistance with your order, please contact our customer service team at [email address] or [phone number]. We are here to help!
Thank you for shopping with us. We look forward to delivering your beautiful jewelry!